General Terms and Conditions

1. Scope

These General Terms and Conditions (AGB) govern the rental of the vacation apartment "Alpenresidenz Dahoam" at Murnauer Str. 7, 82438 Eschenlohe, Germany, operated by Familie Bockmühl (hereinafter "Operator"). By completing a booking, the guest accepts these terms.

2. Booking and Contract Formation

A booking request submitted through this website constitutes a binding offer by the guest. The contract is formed upon successful completion of payment via Stripe. A booking confirmation is sent to the guest by email. The booking reference serves as proof of the contract.

3. Prices and Payment

Prices are calculated per person per night based on seasonal rates, guest age categories, and applicable discounts (group size, length of stay). Seasonal and event-based pricing (e.g. Christmas, Easter, ski jumping weekends) is set by the Operator and displayed during the booking process. A one-time cleaning fee is added to the total. All prices are displayed in euros and include VAT where applicable. Price guarantee: Once a booking is confirmed and paid, the quoted price is binding and will not be increased. Payment is processed securely via Stripe at the time of booking.

4. House Rules

• The apartment is strictly non-smoking. Smoking inside the apartment will result in an additional cleaning fee of €200. • Quiet hours: 22:00–07:00. • The maximum occupancy must not be exceeded without prior arrangement. • Guests are expected to treat the apartment and its furnishings with care. • Upon departure, guests are asked to leave the apartment in a tidy condition (dishes washed, rubbish disposed of).

5. Pets

Pets are welcome with prior agreement. Please notify us during booking via the notes field. The pet owner is fully responsible for any damage caused by pets, including additional cleaning costs for pet-related soiling.

6. Damage and Extra Cleaning

Guests are liable for any damage to the apartment's furnishings and equipment beyond normal wear and tear. This includes but is not limited to: broken dishes, stained or damaged mattresses, damaged furniture, and missing items. Additional cleaning costs may apply for: • Pet-related soiling • Bodily fluid stains (e.g. children wetting beds) • Smoke damage • Any condition requiring cleaning beyond the standard service Such costs will be deducted from the deposit or invoiced separately.

7. Liability

The Operator is not liable for: • Loss or damage to guests' personal belongings • Disruptions caused by force majeure (e.g. natural disasters, power outages) • Temporary unavailability of facilities or services outside the Operator's control The Operator's liability is limited to cases of intent or gross negligence.

8. Jurisdiction and Severability

The laws of the Federal Republic of Germany apply. The place of jurisdiction is Garmisch-Partenkirchen. Should any provision of these terms be or become invalid, the remaining provisions shall remain in full force and effect.

9. Cancellation Policy

Cancellations must be communicated in writing (email). The following fees apply based on the number of days before the check-in date:

42 or more days before arrival: free cancellation
30–41 days before arrival: 30% of the total price
14–29 days before arrival: 60% of the total price
0–13 days before arrival: 90% of the total price

No-show (failure to arrive without prior cancellation): 100% of the total price.

10. Check-in, Check-out, and Minimum Stay

Check-in: from 15:00 Check-out: by 10:00 Minimum stay: 2 nights Different arrangements may be made by prior agreement.